Privacy Policy

Last updated: November 8, 2025

At TCG Store, we are committed to protecting your privacy. This policy describes how we collect, use and protect your personal information.

1. Information We Collect

Personal Data

We collect information you provide when creating an account, making a purchase or contacting us: name, email, shipping address, phone number and payment details.

Usage Data

We automatically collect information about how you interact with our site: IP address, browser type, pages visited, time spent and products viewed.

Cookies and Similar Technologies

We use cookies to improve your experience, remember your preferences and analyze site traffic. See our Cookies Policy for more information.

2. How We Use Your Information

We use your information to:

  • Process your orders and manage deliveries
  • Manage your account and authentication via Clerk
  • Process payments securely through Stripe
  • Send you order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Comply with legal and tax obligations
  • Prevent fraud and ensure site security

3. Sharing Information

  • Service providers: Clerk (authentication), Stripe (payments), shipping companies
  • Legal authorities when required by law
  • Business partners with your explicit consent

We do not sell your personal information. We only share your data with:

4. Data Security

We implement technical and organizational security measures to protect your information: SSL/TLS encryption, secure storage in Supabase, and PCI DSS compliance for payments. However, no internet transmission method is 100% secure.

5. Your Rights (GDPR)

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data
  • Object to the processing of your data
  • Request data portability
  • Withdraw your consent at any time

You have the right to:

To exercise these rights, contact us at: privacy@tcgstore.com

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described, generally while your account is active or as required by law (minimum 6 years for tax data).

7. International Transfers

Your data may be transferred and processed on servers located outside your country of residence. We ensure these transfers comply with applicable data protection laws.

8. Minors

Our services are aimed at people over 16 years of age. We do not knowingly collect information from minors without parental consent.

9. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes by email or through a prominent notice on the site.

10. Contact

If you have questions about this policy, contact us at:

Email: privacy@tcgstore.com

Address: TCG Store, [Your address], [City, Country]

TCG Store